Elliptics Newsletter: WebCrossing Server – Important Stability Upgrade

Posted on Feb 13, 2018 in Uncategorized | No Comments

This update is highly recommended for all sites using a WebCrossing Server.

The WebCrossing server constantly checks TCP connections to make sure they are alive and responding to activity.

In previous versions, if WebCrossing tested and detected clogged connections the default solution was to to generate an internal restart. The consequent restart time was negligible at most sites, but with larger, highly customized sites it sometimes caused a startup delay of several minutes.

This new build avoids this problem by approaching the issue in an entirely new way. A new method is now used to close-and-reopen problem TCP sockets, and only uses an internal restart as a last resort. The result is a more responsive server during these rare events.

The previous several builds also use newer libraries when compiling, for added stability.

This is a recommended upgrade for everybody. We will make sure sites hosted by us are upgraded as needed.

The latest release version is now WebCrossing 6.4-1338 2018-02-5.

All self-hosted customers with valid support and maintenance contracts can download this new version at no cost.

If you are running a self-hosted site we recommend upgrading your WebCrossing server to this new build. If you are a self-hosted customer and have a valid support and maintenance contract, please contact support for access to the new server. If your support and maintenance contract has expired, please contact us to renew so we can provide you with this important update.

WebCrossing server update for sites encrypted with SSL certificates

Posted on Jan 24, 2018 in Uncategorized | No Comments

This update is particularly for sites running with encryption (an SSL certificate).

Previously, one could enable secure HTTPS and also in control panel settings force all registered users to load pages in a secure manner. But guest users (logged out users) could still use plain HTTP. This upgrade changes the behavior of that setting and ensures that all traffic for all pages are served via HTTPS if that control panel option is turned on.

The previous two builds have also used newer libraries when compiling, for added stability.

We particularly encourage all sites using secure encryption, as well as all larger, highly active self-hosted sites to upgrade. We will make sure sites hosted by us are upgraded as needed.

The latest release version is now WebCrossing 6.4-1337 2018-01-15.

All self-hosted customers with valid support and maintenance contracts can download this new version at no cost.

If you are running a self-hosted site we recommend upgrading your WebCrossing server to this new build. If you are a self-hosted customer and have a valid support and maintenance contract, please contact support for access to the new server. If your support and maintenance contract has expired, please contact us to renew so we can provide you with this important update.

WebCrossing server stability update released

Posted on Dec 13, 2017 in Uncategorized | No Comments

This update is mainly about server stability. It’s possible for persistent HTTP connections to the WebCrossing server from outside to be improperly closed, and under certain circumstances the server was failing to detect some of those “stuck connections,” which could lead to an excess of allocated connections over time, forcing a server restart.

This build includes a new option to automatically clean up port 80 (HTTP) and port 403 (HTTPS) sockets after a long period of no activity, thus preventing the buildup of such connections.

We particularly encourage all sites with a large amount of traffic, including highly active self-hosted sites, to upgrade. We will make sure sites hosted by us are upgraded as needed.

The latest release version is now WebCrossing 6.4-1335 2017-12-12. 

All self-hosted customers with valid support and maintenance contracts can download this new version at no cost.

If you are running a self-hosted site we recommend upgrading your WebCrossing server to this new build. If you are a self-hosted customer and have a valid support and maintenance contract, please contact support for access to the new server and for details on enabling this new option. If your support and maintenance contract has expired, please contact us to renew so we can provide you with this important update.

WebCrossing server security update

Posted on Nov 13, 2017 in Uncategorized | No Comments

This update provides an update for sites running with encryption (an SSL certificate).

If a site is enforcing SSL connections for registered users, this update also enforces the secure, encrypted connection for “missing pages” (the standard HTTP 404 error page).

Remember, in WebCrossing, which is highly customizable and scriptable, it’s possible to override the missing page template with your own customized functionality. If you are running a secure server, this update prevents registered users from manually reloading such pages as unencrypted http-only pages.

The last two builds have also used newer libraries when compiling, for added stability.

We particularly encourage all sites using secure encryption, as well as all larger, highly active self-hosted sites to upgrade. We will make sure sites hosted by us are upgraded as needed.

The latest release version is now WebCrossing 6.4-1333 2017-11-09.

All self-hosted customers with valid support and maintenance contracts can download this new version at no cost.

If you are running a self-hosted site we recommend upgrading your WebCrossing server to this new build. If you are a self-hosted customer and have a valid support and maintenance contract, please contact support for access to the new server. If your support and maintenance contract has expired, please contact us to renew so we can provide you with this important update.

WebCrossing Server update with stability fixes and other changes

Posted on Aug 16, 2017 in Uncategorized | No Comments

This is a pretty important new release and we encourage all our self-hosted sites, particular larger, highly active sites, to upgrade.

The most important changes are stability fixes to avoid potential issues of lost http connectivity for extremely active sites. While the problem only affected one customer as far as we know, it’s definitely a good time to upgrade, even if only for this.

Other changes are a modification of the Export User Groups panel which changes the method of cloning User Groups, and a new option which lets sites automatically clear their small object heap (SOH) cache and database disk cache daily. This latter change, also only needed at one site as far as we know, keeps such sites running blazingly fast without worrying about creeping site performance issues which otherwise might require manual memory resets.

Anyway, you can see it’s an important release, and we particularly encourage larger, highly active self-hosted sites to upgrade. We will make sure sites hosted by us are upgraded as needed.

The latest release version is now WebCrossing 6.4-1332 2017-08-14.

All self-hosted customers with valid support and maintenance contracts can download this new version at no cost.

If you are running a self-hosted site we recommend upgrading your WebCrossing server to this new build. If you are a self-hosted customer and have a valid support and maintenance contract, please contact support for access to the new server. If your support and maintenance contract has expired, please contact us to renew so we can provide you with this important update.